Introduction

Recent reports indicate that State Bank of India UPI services are down, causing disruptions across platforms like PhonePe, Google Pay, and Paytm. While SBI works to resolve the issue, this guide covers everything you need to know about activating UPI in SBI, understanding YBL in UPI, retrieving your UPI PIN, and accessing SBI’s UPI app. Let’s dive in!
Why Are SBI UPI Services Down?

Technical glitches, server maintenance, or high transaction volumes can temporarily disrupt UPI services. If SBI UPI-based apps like SBI Pay or linked third-party apps (e.g., PhonePe) are affected:
- Wait 15–30 minutes and retry transactions.
- Check SBI’s official social media for outage updates.
- Use ATM/net banking for urgent payments.
How to Activate UPI in SBI: Step-by-Step Guide
Activating UPI for your SBI account is quick:
- Download the SBI UPI App: Install SBI Pay or Yono SBI (Android/iOS).
- Register: Open the app > Enter mobile number (linked to SBI account) > Verify via OTP.
- Set UPI PIN: Select your SBI account > Create a 6-digit UPI PIN using your debit card details.
- Start Transacting: Generate your SBI UPI ID (e.g., mobile@ybl or @sbi) to send/receive money.
Which Bank is YBL in UPI?
YBL refers to Yes Bank Limited in UPI handles. For example, UPI IDs like username@ybl
are linked to Yes Bank. However, SBI users often get IDs ending with @sbi or @ybl depending on the app used.
How to Get a 6-Digit UPI PIN for SBI

Forgot your UPI PIN? Reset it easily:
- Open your UPI app (SBI Pay/PhonePe/Google Pay).
- Select SBI account > “Forgot UPI PIN”.
- Enter the last 6 digits of your SBI debit card and expiry date.
- Set a new 6-digit UPI PIN.
Tip: You can also generate a UPI PIN via SMS. Text UPIPIN<space>last 6 digits of debit card<space>expiry MMYY
to 9223440000 from your registered mobile number.
State Bank of India UPI App: SBI Pay and Yono SBI
SBI offers two primary UPI apps:
- SBI Pay: Dedicated UPI app for quick payments, bill splits, and QR scans.
- Yono SBI: Multi-service app offering UPI, loans, investments, and more.
Download Links:
State Bank of India UPI Login Process

- Open SBI Pay/Yono SBI > Enter registered mobile number.
- Verify via OTP.
- Set a 4-digit app passcode (optional).
- Access your UPI dashboard instantly.
State Bank of India UPI Customer Care Number
For UPI-related issues, contact:
- Toll-Free: 1800 1234 / 1800 2100
- SMS Banking: 9223440000
- Email: customercare@sbi.co.in
Pro Tip: Use SBI’s in-app chat support (Yono SBI) for faster resolution.
How to Create an SBI UPI ID
Your SBI UPI ID is auto-generated as mobilenumber@ybl
or username@sbi
. To customize:
- Open SBI Pay > Profile > Edit UPI ID.
- Choose a unique ID (e.g., johndoe@sbi).
Final Thoughts
While SBI UPI service disruptions can be frustrating, this guide ensures you stay prepared. Bookmark SBI’s official channels for outage updates, and save their customer care details for quick assistance.
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